(offtopic)
They just can't do it correctly, and if they do, I will be surprised. What we need, really, is a single-player Star Trek 'RPG', but one without experience points, credits, etc. In other words, there should be a single-player game where you can go through the "Academy" (tutorial), specialize your character in a specific field (Engineering, Medical, Tactical, Science, Intelligence), then be assigned a ship, where you can carry out missions and eventually be given the captain's chair, if not the rank.
Perhaps Excal could do this?
(/offtopic)
I also can't wait to see what Cryptic comes up with. I know that they desperately want to get this right, but I don't know how they can pull it off, personally. We will see.