No, why should I have known better? Ever since the game went Free-to-play, they opened it up to themselves, allowing people to create a 2nd account (or more), and thus circumventing any bans or negative issues. As I said, my 2nd account was rarely used. I created it primarily to continue reading the forums while my main account was "temp banned" for again... Trolling/Flaming. Besides, there are plenty of reasons to have multiple accounts, besides being able to post on the forums. In most games, this is called "MultiBoxing".
I have submitted my ticket to the support system. I frankly couldn't give a damn if they unlock my main account ever again. I'll still play the game from time to time, but they won't be getting another dime from me. And i'll encourage all my friends to boycott them as well.
Posting my ticket below (regardless of language, it's the most honest feedback I can give them);
Well, congratulations to Mr Brandon Felzcer (aka BranFlakes). It started out with him banning my account (indefinitely) on the forums for what he considered to be "Flaming/Trolling", leading up to him banning a 2nd account of mine, for what he considered "Circumventing a ban". Thing is thou, my situation is hardly unique. Plenty of people have multiple accounts, for any number of reasons. This is usually referred to as MultiBoxing.
As I am no longer able to access the STO forums, I have no reason to provide any feedback whatsoever about the game (positive or otherwise). I spent hundreds of dollars on the game over the past 3 years, and I feel I deserve some respect. Banning me from the forums, and thereby limiting my access to participate in discussions regarding the game I play, is hardly respectful.
As a result, I will no longer provide funding to the capatalistic/communistic personnel who work at Perfect World. My money pays your salary, not vice versa. Why should I fund people who are so utterly disrespectful, and in all honesty, afraid of honest feedback? As long as people are willing to kiss your asses and say the game is all sunshine and roses, no problem. But as soon as someone becomes too negative about the game, you ban them. Might there be a reason for negative feedback? Maybe something wrong with the game? But noo, you guys figure "Silence the critics". I should expect censorship from a communistic country like China, but from a Western company like Cryptic? Thanks but no thanks.
No more funds from me, and i'll encourage all my friends to boycott your games with further funding. I may be blocked from providing any feedback on your forums, but I have other avenues to express my discontent with your game, and your staff.