Author Topic: Game crashes at loading screen.  (Read 4086 times)

Offline NoonMoon725

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Game crashes at loading screen.
« on: August 28, 2008, 05:08:30 AM »
Hello everyone.

First off just to cover my own behind i have been through the Technical files section to see if a similar issue has been brought up. My original concern was that my Vista OS was the problem but there was a thread here about Vista and the general concensus seems to be that Vista should not be anything of a problem. If i have gone and copied an existing thread by mistake then sorry.  :(

Now, down to my problem...

As you can probably tell already the game has been crashing at the loading screen. Whenever i start a new game the game begins. I walk onto the bridge and sit down. Everyone congratulates me on being a captain. Picard walks in talking about ruins and gets the ship going. Everything still fine.

Then we warp to Starbase 12 and do the docking procedure and all the narative there.

Then when i go to warp to Vesuvi and the viewscreen should change to the word 'LOADING' the word flashes for a fraction of a second (and i am serious here, blink and you miss it) and is gone. The game at this point seems to be running fine, te characters are happily hammering away at there consoles. The problem is i never seem to arrive at vesuvi and none of the commands respond.

Now i have tried pressing 'Esc' and then resume game but when the game resumes it is all the still the same except one thing. The viewscreen shows the stars passing by in a way which would suggest that the ship is spinning on the spot as well as travelling forward.

Obviously any help is appreciated but please be aware that i am definantly not a technical junky so please try not to overload me with too many abbreviations.

Thanks in advance...

Offline Dalek

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Re: Game crashes at loading screen.
« Reply #1 on: August 28, 2008, 06:38:18 AM »
First thing, get us a console report. This link has a decent console tracker http://bridgecommander.filefront.com/file/Console_Tracker;76613.

Question: Have you installed any mods at all?
"To live on as we have is to leave behind joy, and love, and companionship, because we know it to be transitory, of the moment. We know it will turn to ash. Only those whose lives are brief can imagine that love is eternal. You should embrace that remarkable illusion. It may be the greatest gift your race has ever received."

 - Lorien

Offline NoonMoon725

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Re: Game crashes at loading screen.
« Reply #2 on: August 28, 2008, 08:01:04 AM »
No, i have not installed any mods.

As for that file you asked me to download my system says it does not have the necesary programe to open the file becuase it is a RAR file and i dont have a RAR opening tool.

Where is the best place to get one???

Offline Villain

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Re: Game crashes at loading screen.
« Reply #3 on: August 28, 2008, 11:41:42 AM »


"The design is clearly ancient... Launched hundreds of thousands of years ago."

Quote from: JimmyB76
der-ner-ner-ner-ner ..... der-ner-ner-ner-ner .....
---
Quote from: Rick Sternbach, on the topic of the Galor Class' length
...Probably not, but the number I get(379.6m) could be considered ?original intent,? a term that I think I will be using from now on, and ?canon? be damned.

Offline Dalek

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Re: Game crashes at loading screen.
« Reply #4 on: August 28, 2008, 11:43:10 AM »
Prime, don't worry, he PM'ed me and I pm'ed him back with a link. But thanks for putting that one there anyhow.
"To live on as we have is to leave behind joy, and love, and companionship, because we know it to be transitory, of the moment. We know it will turn to ash. Only those whose lives are brief can imagine that love is eternal. You should embrace that remarkable illusion. It may be the greatest gift your race has ever received."

 - Lorien

Offline MLeo

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Re: Game crashes at loading screen.
« Reply #5 on: August 28, 2008, 01:38:59 PM »
Did you ever install BC before (and used mods)?
I still can't read peoples minds, nor can I read peoples computers, even worse, I can't combine the two to read what is going wrong with your BC install...

"It was filed under 'B' for blackmail." - Morse, Inspector Morse - The dead of Jericho.

Offline NoonMoon725

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Re: Game crashes at loading screen.
« Reply #6 on: August 28, 2008, 03:35:48 PM »
Not on this laptop, i have only ever had it on my desktop.

Which ran it really crap because my desktop belongs in the dark ages.

I shall download the RAR thingy and sort out getting this thing for you all at some point 2moro morning. Who knows. Perhaps even tonight but 2moro is a safer bet.

Just curious but is this one of those bugs where uninstalling and installing again could just do it???

Offline MLeo

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Re: Game crashes at loading screen.
« Reply #7 on: August 28, 2008, 05:08:33 PM »
The uninstaller doesn't remove any modification you may have done to your BC install (not even screenshots or save-games). So if you install the game to the same location who knows what lingering files could cause problems.
I still can't read peoples minds, nor can I read peoples computers, even worse, I can't combine the two to read what is going wrong with your BC install...

"It was filed under 'B' for blackmail." - Morse, Inspector Morse - The dead of Jericho.

Offline NoonMoon725

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Re: Game crashes at loading screen.
« Reply #8 on: August 29, 2008, 05:20:22 AM »
Hello again.

Just a quick update. I downloaded the RAR thingy and that let me see what the Console tracker was.

I opened the read-me to see how to install it and all it said was copy into the BC directory. I am assuming that it meant the BC folder in my install folder (Where it had another file called scripts). So i copied it over and it asked me if i wanted to merge the files. Since the read-me said 'Yes All' to everythiong i just hit yes.

Now it said to use the tracker i need to go into te mutators and turn it on. Where is this mutators menu? Is his something else i have to install to now get the tracker working. Or have i done something wrong installing the tracker?

Offline Kirk

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Re: Game crashes at loading screen.
« Reply #9 on: August 29, 2008, 05:23:27 AM »
You to install the 1.1 patch and the Foundation in order to use the console tracker (or any mod for that matter.) BCSMC 5.6 had the Foundation, but make sure you download and install it's patch.

Offline NoonMoon725

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Re: Game crashes at loading screen.
« Reply #10 on: August 29, 2008, 05:29:48 AM »
Hello.

Just downloaded the 1.1 patch and tried to run it but it came up with a message saying that my BC is already 1.1 and will not continue installing the patch. Is this right, i have NEVER downloaded anything for my game until i started asking about my problem yesterday.

However if this is all fine and dandy where do i get this foundation thingy?

Offline Kirk

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Re: Game crashes at loading screen.
« Reply #11 on: August 29, 2008, 05:30:44 AM »
Read previous post.

Offline NoonMoon725

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Re: Game crashes at loading screen.
« Reply #12 on: August 29, 2008, 05:34:07 AM »
I really hate to sound noobish and eat away atyour time but i did say in my first post i was not very technical so is this BCSMC 5.6 another download or is it a user or a website topic???

Sorry for being difficult to work with?  :(

Offline Kirk

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Re: Game crashes at loading screen.
« Reply #13 on: August 29, 2008, 05:36:54 AM »
Nah, your not being difficult, if anything I am. (No sleep, only 2 cups of coffee :?) Anyways, BCSMC and it's patch are available on BCF for download. It is a standalone program designed to make the creation of ship plugins easier, as well as many other useful functions.

Offline NoonMoon725

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Re: Game crashes at loading screen.
« Reply #14 on: August 29, 2008, 05:46:07 AM »
I have found somring called 'bcsmc v5.6.0.2 (PATCH)' on Bridge Commander Files (I assume this is where you meant when you said BCF).

Now is this JUST the patch i need to install as well as the programme or is this the whole thing.
If it is not the whole thing where is the programme since i have found the patch.

Offline Kirk

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Re: Game crashes at loading screen.
« Reply #15 on: August 29, 2008, 05:48:49 AM »
You need BCSMC 5.6 first (as stated in the readme), just search for it, you'll find it.

Offline NoonMoon725

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Re: Game crashes at loading screen.
« Reply #16 on: August 29, 2008, 06:23:42 AM »
Ok, still not able to get a tracker report because i cant find a 'mutators menu' in game.

So far i have...

Download Console tracker - Check
Download winRAR to open tracker - Check
Copy Tracker into BC Script folder - Check
Download 1.1 patch - Not Check (My system tells me i am apparently already running 1.1?????)
Download the bcsmc 5.6 - Check
Download the bcsmc patch - Check

So i think i have done everything people have suggested to date. So i suppose i would like to know what the next best bet is or am i missing something obvious like i need to press an 'ON' function on something.

Also, just ads a side note that might help people. I tried to open the console tracker file and i dont have the necesary tool. So is this something i need to download as well, is this mutator menu inside the console tracker file?

*Sigh* Thanks everyone, i hat to be a leech of your time.  :(

Offline Kirk

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Re: Game crashes at loading screen.
« Reply #17 on: August 29, 2008, 06:26:04 AM »
Don't worry, you are not leaching my time. I have too much of it on my hands (unfortunately.) Did you install Foundation from BCSMC? That is needed to see the mutator menu.

Offline NoonMoon725

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Re: Game crashes at loading screen.
« Reply #18 on: August 29, 2008, 06:34:30 AM »
Are you on about the action within BCSMC where you select  mode and then foundation and then install BC foundation 2008?

Offline Kirk

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Re: Game crashes at loading screen.
« Reply #19 on: August 29, 2008, 06:35:01 AM »
You are correct.