Cryptic has updated STO numerous times in the last 7 months, not with content, but bug fixes, tweaks and such. Why release new content when people get so annoyed with game-breaking bugs and features that they quit before they play the new content?
You can't get at Cryptic for this without knowing all the facts, I'm not saying I do; but for all we kow there could have been much more trouble recently than Cryptic, Atari or Perfect World have said.
In most other MMO:s, you have a group of people, let's call them the "Content Team". And in another group of people, let's call them the "Coding Team". Generally, the Coding Team takes care of coding new features, as well as fixing the features that may or may not be broken. Simultaneously, the Content Team takes care of adding new playable content, in STOs case, in the form of new episodes, new STFs, new PVP maps, new story-arcs and new daily missions.
What seems to me, is that Cryptic has recombined these otherwise separate entities into a single group of people, with everyone focusing on "one or the other". If the entire team is focused on bug fixing or adding new features, who's making new playable content? Nobody. Most of the playerbase cares more about playable content more than anything else. They may also be the "vocal minority", but my 15 dollars per month is worth just as much as anyone else's 15 dollars per month. I should be equally entitled to new content for my 15 dollars, as people who expect new features for 15 dollars, am I right?
As I said in my previous post, the decision to make the switch to free-to-play was made long before the buyout was in progress. Meanwhile, behind the scenes, Cryptic developers make public comments that "Great things are coming, just hold out a bit longer, yaddah yaddah yaddah". How long do they expect to make their subscribers who want new content, to wait? Due to this "content drought", I've made the decision to make a stand using my wallet, cancelling my subscription. Not a single dollar will go to Cryptic again, until they fix the issue of "lack of content".